Institute for Research on Innovation and Services for Development

Resilience - Innovation - Sustainable Development Transparency – Organization – Meritocracy


Scientific Coordinator

Giovanni Carlo Bruno

Objectives and contents

“SIRC – Servizi interculturali Regione Campania” is a multi-action project co-financed by the Ministry of Interior of Italy – Asylum, Migration and Integration Fund (2015-2017). It aims at improving the level of public services for third-Countries nationals, increasing also inter-cultural competences of public officers.

Specific Objectives of the Project are:

  • To strengthen inter-cultural competences of Public Services’ officers working in Campania, and having direct contact with migrants, assigned to information and/or orientation services;
  • To promote innovation in organizational processes, ameliorating reception and integration, stimulating inter-cultural reorganization of Institutions and Public Services involved, with the purpose of facilitating the access to services of foreign citizens;
  • To promote networking and communication among officials of Public Services directed to third-Countries nationals, to optimize the use of public and private resources, and to strengthen the quality of services, focusing them on the needs and the specificities of foreign users;
  • To promote the involvement of the foreign citizens in organizational and decision-making processes.

To achieve the above-mentioned objectives, the following activities will be carried out:

  • Advanced Training Courses on Inter-cultural Tools for Communication, for officers of Public Services in Campania;
  • Thematic Sessions dealing with the issue of impact of the migrants on the local society;
  • Desk of Linguistic and Cultural Mediation, including legal advice, for Public Services;
  • Pilot Action, for the re-planning of Services with an inter-cultural approach.

Research Group IRISS




Featured scientific publications

In progess


Start 2017 | End 2018

Amount and source of financing


Administrative reference

FONDO ASILO, MIGRAZIONE E INTEGRAZIONE (FAMI) 2014-2020 OS2/ON2: “Potenziamento delle competenze degli operatori pubblici in materia di servizi per l’integrazione dei migranti”

Administrative manager